Last updated: March 24, 2026
You may cancel your VANA subscription at any time by emailing us at [email protected] or by following the cancellation instructions provided within the Service or on the Site.
If you cancel a monthly subscription, the cancellation will take effect at the end of your current billing cycle. You will continue to have access to the Service and its features until the end of that cycle. You will not be charged for the subsequent month.
If you cancel an annual subscription, the cancellation will take effect at the end of your current annual subscription period. You will continue to have access to the Service and its features until the end of that period. Your subscription will not be renewed for the following year.
We do not offer pro-rata refunds for cancellations made partway through a billing cycle (monthly or annual). Once a subscription period has been paid for, you will retain access to the Service for the duration of that period, regardless of when you choose to cancel.
For details on refunds under specific circumstances, please refer to our Refund Policy.
Upon cancellation:
If you wish to reactivate your subscription after cancellation, you may do so at any time by subscribing again through the Service or by contacting us at [email protected]. Pricing at the time of reactivation may differ from your previous subscription rate.
If you have questions about this Cancellation Policy, please contact us at [email protected].