Last updated: March 24, 2026

• We will never sell your health data
• We will never use your health data for advertising purposes
• We will never share your health data with advertising platforms, data brokers, or information resellers
• We use your health data solely to provide the VANA service to you: to help you understand your body, improve your health, and reach your goals

If you have questions or concerns, email us at: [email protected]

Privacy Policy

At Vana Labs, Inc., dba "VANA" ("we," "us"), we take your privacy seriously. This Privacy Policy describes how we collect and process your personal information through our AI-powered coach service, which you access via third-party messaging platforms (including iMessage, Facebook Messenger, WhatsApp, and Telegram), our website at https://vana.so, and any related service offerings (collectively, the "Services").

We collect "consumer health data" in connection with our Services. Please refer to our Consumer Health Data Privacy Policy  for additional information about the processing of your consumer health data, and your rights under applicable state privacy laws with respect to such data. When we use the term "Privacy Policy," we mean both this privacy policy and our Consumer Health Data Privacy Policy.

VANA is committed to compliance with the Health Insurance Portability and Accountability Act ("HIPAA") to the extent applicable to our Services. We maintain administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of any protected health information ("PHI") we handle, and we will notify affected individuals and applicable authorities of any breach of unsecured PHI as required by law.

Categories of Personal Information We Collect

We collect the following categories of personal information:

Information you provide to us, including:

• Contact information, such as your first and last name, email address, phone number, and mailing address.
• Account information, including your username, password, and the messaging platform handle or account you use to interact with VANA.
• Consumer health data, including self-reported health information such as symptoms, health goals, and lifestyle habits; medication and supplement tracking (including what you are taking and dosage); and diagnostic information such as lab results and biomarker data (please see our Consumer Health Data Privacy Policy for more information).
• Commercial data, including subscription history within our Services.
• Payment information needed to complete your transactions with us, including name, payment card information, and billing address. Payment transactions are processed by our third-party payment processor, Stripe. We do not store full payment card details on our own systems.
• Demographic data, such as your age, date of birth, gender, height, and weight.